Preventive Maintenance
Davinci Services proposes a tailored approach to planned maintenance, which is influenced by an individual device’s usage cycle or, in the absence of cycle tracking, the overall system usage. For a standard system with average utilization, planned maintenance is typically carried out twice annually for all system devices.
Adhering to the recommendations of the Original Equipment Manufacturer (OEM) for scheduled maintenance ensures that your system consistently operates at its best, aligning with the requirements of healthcare professionals.
On-Demand Service
At Davinci Services, we recognize the critical role pneumatic tube systems play in hospitals. Downtime can be costly and impact patient care. That’s why we offer a comprehensive suite of support services, partnering with our customers to keep their systems operating at peak performance. Davinci Services stands ready to support our customer with all of their on-demand service request!
Call (954) 789-4532 to speak with a technician during our regular business hours of 8am – 5pm ET, Monday – Friday.
Note: If calling after regular hours for emergency technical assistance, you will be directed to leave a message and our on-call technicians will return your call as soon as possible.